What is My Citizen Folder?

My Citizen Folder is a personal online space that facilitates your relationship with the Public Administrations.

You can Send contributions and proposals and thus contribute to its future evolution described in the roadmap .

The specific access for company is being shown because the last session is remembered. If you want to access as a citizen, click here Citizens' Portfolio.

How can I access Mi Carpeta Ciudadana?

Access to Mi Carpeta Ciudadana requires you to identify yourself through Cl@ve, the secure system of identification with public administrations. You can use the DNI-Electronic, any recognized electronic certificate and also the PIN key and Permanent key concerted key systems.

If you still do not have your electronic identification card with the Public Administrations, you can request the registration at cl@ve. You have all the information about the registration process on the website of Cl@ve .

If you need additional help to use the Cl@ve system, you can obtain it through the following means:

Through the information portal of Cl@ve .
By telephone, by calling the telephone number 060.
Leaving a message in our Mailbox of attention .

What does Mi Carpeta Ciudadana offer?

In Mi Carpeta Ciudadana you can communicate with the Administrations and, in addition, consult different personal data and your prior appointments, access information on various procedures, inform yourself about your pending notifications and the status of the files in process, or receive notices and alerts.

Obligations and payments
Vehicles and transports
Housing
Business situation
Transparency

Here you can consult information about if you are aware of your tax obligations at the state or regional level, and if you are aware of the payments in the quotas with the Social Security. Only the current year will be available for your consultation.

Tax obligations

Check if you are aware of your tax obligations.

You can consult the data of your vehicle or other transport available in the Administration.

Driving licence and vehicles

Show the data your vehicles and transports available in the administration.

Maritime transport

Show the data of your maritime vessels available in the administration.

Check here the data regarding your home and properties available to the Public Administrations.

In addition, you can download the certifications.

You can also consult your data of the register and the history of municipalities of residence.

Properties

Show a summary of real estate and rustic properties and you can download your cadastral certifications.

Address

It allows you to consult your data of the register and the history of municipalities where you have resided.

In this section you can consult information of interest related to the legal person or entity you represent, such as subsidies or grants granted.

Business situation

Show information about your grants or grants awarded

In this section you can consult your data exchanged between administrations through the intermediation platform with your consent.

My exchanges between administrations

Show a summary of your exchanges between administrations and you will be able to download the supporting documents.

Do I have notifications?

In Mi Carpeta Ciudadana you can know the notifications that you have yet to read from multiple public administrations of all administrative levels through the Dirección Electrónica Habilitada Única - DEHú . You will also be able to access the notification announcements on the Tablón Edictal Único.

How do I submit a writing or request?

Make applications through the Registro Electrónico General of the AGE (REG), consult your applications presented in a public administration to another and know their status.

What files do I have open?

Check the files that you have registered with the different agencies. You can access both the files related to the General Administration of the State, and those of the Autonomous Communities adhered to.

My documents

Check the documents you have registered with your user. You can access both the latest version of your documents and the history of these. You can also choose to share the available documents by copying their link.

My preferences

Modify your preferences and select the topics that interest you most to be able to access all its content in a comfortable way.

Do you need more information?

Expand the information on the services offered in each section of Mi Carpeta Ciudadana and consult the detail of the public administrations involved by accessing the portal of More information .

If you have any more questions, you can access the enquiry form .

Frequently asked questions

To use carpeta ciudadana you only need a secure electronic identity. Therefore, access to Mi Carpeta Ciudadana requires you to identify yourself through Cl@ve, the secure system of identification with public administrations.You can use the DNI-electronic, any recognized electronic certificate and also the PIN key and Permanent key concerted key systems.

If you still do not have or are not currently operationalan electronic credential of identification with the Public Administrations, you can request the registration. You have all the information about the registration process on the website of Cl@ve .

If you need additional help to use the Cl@ve system, you can obtain it through the following means:

Through the information portal of Cl@ve .
By phone, calling the phone number 060.
Leaving a message in our Mailbox of attention .

The inquiries of personal data and files are redirected and attended to by the administration agencies responsible for these data so that the Mi Carpeta Ciudadana acts as a mere intermediary in general.
The detail of the scarce data that is stored in a folder to improve the user experience and offer a better service are collected inprivacy policy .

Mi Carpeta Ciudadana does not store personal data regarding files or personal data, it is a point of concentration of information of the different Public Administration Agencies. Therefore, sometimes there is an unavailability of certain services that does not take long to be solved. An informative message of the type:

Sample screenshot of how an error would be displayed in the application

In the meantime, you can access the electronic headquarters of each administration and/or agency.

Mi Carpeta Ciudadana allows you to consult in an aggregated way the personal data managed by different public administrations but reflects them as they are in the data management administration. If you find any information that is wrong or that does not appear correctly, for example, a title is missing, you must go to the corresponding body. In each section, the citizens are informed of the electronic offices or telephones to which they can be directed for any question related to these data.

The events on the agenda of Mi Carpeta Ciudadana are updated automatically practically every day. However, there is the possibility of manually refreshing a limited number of times a day.

If this manual refresh does not update the information, you will see the last query that was made. For this reason, a warning icon may appear indicating the existence of events that have not been updated correctly.

Also, keep in mind that the event may correspond to an entity that is not yet integrated into Mi Carpeta Ciudadana. If this is the case, you should contact the appropriate administration directly.

In My Citizen Folder you can consult, inform yourself and know the notifications of the Administration that you have to read; never manage them. You must use the Single Enabled Email Address (DEHú ), single point for the access and appearance of notifications and/or communications issued by the Public Administrations). You can check if an organism is already integrated in the Search engine for affiliated entities .

You can also access the notifications made, communications and your ads from the Tablon Edictal Único , which shows a list of the notification announcements published in the BOE Notification Supplement associated with your identifier (NIF or NIE).